029 20360876 / 029 20630903 cardiff@homestartcymru.org.uk

Get Support for Yourself

If you live in Cardiff, and have at least one child under five,  and feel you would benefit from the support of a volunteer, you can refer yourself to Home-Start Cardiff by completing a short referral form, or contacting the office:

We also accept referrals from refugee and asylum seeking families and children under the neurodevelopment service up to the age of eleven.

If you don’t live in Cardiff but would like to access Home-Start support, you can visit the Home-Start UK website to find a scheme near you.

We support parents as they grow in confidence, strengthen their relationships with their children and widen their links with the local community.  We reassure parents that their problems are not unusual and they are not alone.

Help is at hand. We support any family who needs us, as long as they meet the criteria specified.

But what do we mean by ‘support’? If you ask for Home-Start’s help you can be sure of total confidentiality. There is no stigma attached to Home-Start’s help – the fact that almost 25% of families refer themselves to us is proof of that. And all Home-Start’s volunteers have an enhanced level criminal records check.

After asking for our support you will meet with one of our local organisers who will carefully match you with one of our volunteers. Our volunteers, who all have parenting experience, will visit you for a couple of hours a week and give you both emotional and practical help.

If you would like our help, please contact us by phone, e-mail or post.

Professional Referral

If you are working with a family who you think could benefit from the support of Home-Start you should:

  • Discuss Home-Start with the family – they must agree to receive support.
  • Check that they meet the criteria for support.  The family must have one child under the age of five UNLESS they are refugee and asylum families or on the neuro-development pathway then there must be one child under eleven.
  • Download the referral form and complete.

Once you have referred a family to Home-Start we will:

  • Set up an initial visit with the family to discuss their needs
  • Carefully match the skills and experiences of a volunteer to the needs of the family
  • Introduce the volunteer to the family
  • Let you know when Home-Start support starts and ends
  • Keep you informed about progress
  • Monitor and assess their support